SAMPLE. INC. (hereinafter referred to as "the Company") recognizes the importance of personal information obtained from our stakeholders and considers the protection of such information to be one of the most important management issues as well as the basis of the Company's business activities.
In order to provide safe, secure, and reliable services to our customers, we have established the following basic policy, which is thoroughly communicated to all employees, and we comply with it.

1. Basic policy

  1. We will comply with the Personal Information Protection Law and other related laws and regulations. In addition, the Company will establish, implement, maintain, and continuously improve internal regulations regarding the protection of personal information (hereinafter referred to as the "Company Regulations").
  2. In addition to establishing a management system for the protection of personal information, the Company will make its rules known to its directors and employees, and strive to ensure that they are thoroughly observed.
  3. The Company will handle personal information within the scope of the purpose of use clearly indicated to customers. In addition, we will not disclose or provide personal information provided by customers to third parties, except with the consent of the customer or for legitimate reasons.
  4. In addition to keeping personal information accurate and up-to-date, we strive to prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and continuously improve and correct our information security.
  5. We will respond sincerely and promptly to inquiries from customers regarding personal information and requests for disclosure.

Established on October 20, 2010
Taro Yamada, Representative of Sample Co.

2. Purpose of use of personal information

When we receive personal information from our customers, we will clearly state the purpose of use of the personal information in advance and use it within the scope of that purpose of use. If it becomes necessary to use the customer's personal information beyond the scope of the stated purpose of use, we will contact the customer to that effect and obtain the customer's consent before using the information. The purposes of use of personal information held by the Company are as follows

  1. Personal information about customers
    • Business negotiations, meetings, etc. with customers
    • Sending of products, materials, etc.
    • Sending of information on services, events, etc.
    • To provide customer support and maintenance services
    • Responding to inquiries and consultations
    • Provision of various membership services
    • Development of services, implementation of questionnaire surveys, monitoring, etc.
    • Execution of contracts
  2. Personal information regarding employment applicants
    • Provision and communication of employment information, etc. to applicants for employment (including internships)
    • Management of recruitment operations at the Company

3. Appropriate acquisition of personal information

The Company will acquire personal information in a lawful and fair manner.

4. Provision of personal information

  1. We will not disclose or provide your personal information to any third party, except in the following cases
    1. When the customer has given consent
    2. When required by law
    3. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the customer.
    4. When the handling of personal information is entrusted to a third party within the scope necessary to achieve the purpose of use
    5. In case of succession of business due to merger, corporate separation, transfer of business, or other reasons.
  2. Regardless of (1) above, we may provide your address, name, telephone number, etc. to our affiliated companies or agents when it is deemed appropriate to do so in order to provide services to you or respond to your inquiries. In this case, the customer may request that the Company stop providing the personal information to the relevant affiliated company, etc.

5. Inquiries about personal information

If you have any questions regarding the disclosure, correction, or deletion of your personal information, please contact us using the inquiry form.

6. Other matters

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